Privacy Policy

1. Who We Are

Product name: CAPTAIN

Controller: CAPTAIN (individual developer / company to be incorporated)

Contact email: info@trycaptain.app

Location: European Union (Portugal)

For the purposes of the General Data Protection Regulation (GDPR), CAPTAIN is the data controller.

2. Information We Collect

We only collect data that is necessary to operate, improve, and secure the App.

2.1 Information You Provide

• Account information (email address, username)

• Player profile data (age range, height, position, play style, goals)

• Training logs (workouts completed, games logged, self-assessments)

• Feedback you submit through the App

• Communications with us (support emails, bug reports)

2.2 Automatically Collected Information

• Device information (OS, app version, device type)

• Usage data (screens viewed, features used, crashes)

• Anonymous analytics data

2.3 Payment Information

CAPTAIN does not store your payment details.

Payments and subscriptions are handled by Apple App Store / Google Play Store and managed via RevenueCat. CAPTAIN only receives subscription status and entitlement information (e.g., Premium active or not).

3. How We Use Your Data

We use your data to:

• Create and manage your account

• Provide personalized training plans and AI-generated insights

• Track progress and performance over time

• Improve the App and develop new features

• Manage subscriptions and access to Premium features

• Ensure security, prevent fraud, and debug issues

• Comply with legal obligations

We do not sell your data.

4. AI & Automated Processing

CAPTAIN uses AI systems to generate:

• Training recommendations

• Performance summaries

• Analytics reports

These outputs are based on the data you provide and your activity in the App. No automated decision-making produces legal or similarly significant effects.

5. Legal Basis for Processing (GDPR)

We process your data under the following legal bases:

• Contractual necessity – to provide the App and its features

• Consent – where required (e.g., analytics, communications)

• Legitimate interest – to improve and secure the App

• Legal obligation – compliance with applicable laws

6. Data Sharing & Third Parties

We only share data with trusted service providers necessary to run CAPTAIN:

Service Providers

• Google Firebase – authentication, database, analytics, crash reporting

• RevenueCat – subscription management

• Apple / Google – in-app purchases and payments

• AI service providers – generation of training recommendations, analytics, and performance insights, acting solely on our behalf

• Cloud infrastructure providers (EU-compliant)

All service providers act as data processors, are bound by contractual confidentiality obligations, and comply with applicable data protection laws, including GDPR.

We do not share your data with advertisers.

7. International Data Transfers

Some service providers may process data outside the EU. When this happens, we ensure appropriate safeguards are in place (e.g. Standard Contractual Clauses).

8. Data Retention

We retain personal data only as long as necessary:

• Account data: until account deletion

• Training and performance data: until account deletion

• Subscription records: as required by law

• Support communications: up to 24 months

You can request deletion at any time.

9. Your Rights (GDPR)

You have the right to:

• Access your personal data

• Correct inaccurate data

• Delete your data ("right to be forgotten")

• Restrict or object to processing

• Data portability

• Withdraw consent at any time

• Lodge a complaint with a data protection authority

To exercise your rights, contact: info@trycaptain.app

10. Account Deletion

You can delete your account directly in the App or by contacting us. Once deleted, your personal data will be permanently removed unless legal obligations require retention.

11. Account Suspension, Bans & Abuse Prevention

In cases where a user violates our Terms of Service, community guidelines, or applicable laws, CAPTAIN may suspend or permanently ban the account.

In such cases, we may retain limited and strictly necessary information for the purposes of:

• Enforcing the ban or restriction

• Preventing repeated abuse or re-registration

• Protecting the integrity and security of the platform

• Complying with legal obligations

The retained data may include identifiers such as account ID, hashed contact information, ban reason, and relevant timestamps. All other personal data will be deleted or anonymized where possible.

This data is retained only for as long as necessary to fulfill these purposes and is processed under CAPTAIN's legitimate interests and applicable legal obligations.

12. Children's Privacy

CAPTAIN is not intended for children under 13. We do not knowingly collect data from children. If you believe a child has provided data, contact us immediately.

13. Security Measures

We apply industry-standard security practices, including:

• Encrypted connections (HTTPS)

• Secure authentication

• Restricted access to production systems

• Regular monitoring and updates

No system is 100% secure, but we take protection seriously.

14. Future Wearable Devices

If CAPTAIN introduces wearable hardware in the future, this Privacy Policy will be updated to clearly describe any additional data collected (e.g., motion or biometric data).

No wearable data is collected at this time.

15. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated in-app or via email.

16. Contact

If you have any questions about this Privacy Policy or your data:

Email: info@trycaptain.app

Product: CAPTAIN